Taruni Scales Across India and USA Through Integrated Ecommerce Strategy
Overview
Taruni is a leading ethnic fashion brand in India, renowned for its kurtis, lehengas, anarkalis, and dresses. With a strong presence in South India and growing online sales across the country and in the USA, Taruni aimed to boost key sales metrics across both markets.
Challenges
- India website conversion rate (CR) was lower than the industry average
- US website conversion rate (CR) was modest but improvable
- Add-to-Cart (A2C) rates below benchmarks
- ROAS (Return on Ad Spends) plateaued for paid channels
- Average Selling Quantity (ASQ) stagnant
Our Strategy
Marketing
- Revamped Meta Ads showcasing balanced Reels and Static Images
- Narrowed targeting to high-intent audiences
- Advanced remarketing and Advantage+ campaigns
Category Management
- Focused on best-sellers
- Timed launches around festivals & seasons
- Streamlined promotional calendar
Business
- Strategic discount sales for key festive seasons
- Bundled offers (Buy X, Get Y% Off) to boost purchase quantity
UI/UX Enhancements
- Discount callouts on product pages to improve A2C%
- Cart drawer improvements including progress milestones for gamification
Tech Integrations
- Razorpay Magic Checkout to speed up conversions
- Return Prime app for seamless returns and better customer experience
Impact
- A2C: 200% increase (tripled) in India and climbed 70% in the USA
- CR: 70% growth in India and 30% in the USA
- ASQ: 20% growth in India and 30% in the USA
- ROAS: 60% solid growth recorded across Q1 and Q2
- Revenue Growth: 45% YoY across Q1 and Q2
- Overall ROI (Paid + Organic): 30% improvement across Q1 and Q2